Customer Support Executive – Quality Department ( Only Male), Ludhiana .
Experience – 0-1 year
Qualification –Bachelors / Masters in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology / Pharmacy or equivalent degree
Salary – 10 – 15k + Overtime
Job location – Ludhiana
Openings – 2-3
Line up candidates with excellent communication skills ( both verbal & written ) & knowledge of E-mail & MS- Excel.
Answer calls professionally to provide information about products
Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers' requests.
Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.
Ø Answer questions about products or the company
Ø Ask questions to understand customer requirements
Ø Enter and update customer information in the database
Ø Handle grievances to preserve the company’s reputation
Ø Keep records of calls and sales and note useful information
Interested Candidates mail their resume-idealcrew.hr()gmail com
call- nine six six five eight six zero four three two.
1 Lac To 1 Lac 75 Thousand P.A.
ITES / BPO / KPO / LPO / Customer Service / Operations