Customer Support Executive – Quality Department

0 - 1 Years

Ludhiana


Job Description

Customer Support Executive – Quality Department ( Only Male), Ludhiana .
Experience – 0-1 year
Qualification –Bachelors / Masters in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology / Pharmacy or equivalent degree
Salary – 10 – 15k + Overtime
Job location – Ludhiana
Openings – 2-3
Line up candidates with excellent communication skills ( both verbal & written ) & knowledge of E-mail & MS- Excel.
Responsibilities –
Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.

Ø Answer questions about products or the company

Ø Ask questions to understand customer requirements

Ø Enter and update customer information in the database

Ø Handle grievances to preserve the company’s reputation

Ø Keep records of calls and sales and note useful information

Interested Candidates mail their resume-idealcrew.hr()gmail com
call- nine six six five eight six zero four three two.

Salary 1 Lac To 1 Lac 75 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 0 - 1 Years
Qualification B.Pharma

Key Skills

Customer Support Customer support

Company Profile

Contact Person Raj Ram
Address Balaji Nagar ,Katraj ,Pune
Mobile 9049994070
Email ID idealcrew.hr@gmail.com




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