Designation : Desktop Support Executive
Location : Pune
Joining Date: Immediate
Experience status: Freshers
Key Skills Required : Application installation rollout , Application is getting upgraded hence we need to reinstall the application. ( Knowledge of software upgradation)
Essential Duties and Responsibilities:
1. Installation and Roll out services of new desktops & laptops.
2. Hardware fault diagnosis & isolation on desktops / laptops. First level of support on desktop / laptops under
warranty / AMC with third party vendor
3. Installation and OS Support Repair / Re-Installation or fresh Installation
4. Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE,
Chrome & other Business Critical Applications
5. Configure / troubleshoot network connectivity of desktops / laptops & network printers
6. Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
7. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting,
driver related problem, font related problem etc.)
1 Lac 25 Thousand To 2 Lac 50 Thousand P.A.
IT Hardware / Technical Support / Telecom Engineering